1. Our Commitment to Privacy
Our commitment is to use only the necessary data so that we can provide the best service, with quality, guaranteeing the security of transactions.
If you have any questions about how we handle your personal data, please contact us and we will be happy to clarify.
2. Who is responsible for processing personal data?
The person responsible for processing your personal data is JUJUBA THE ORANGE COMPANY, headquartered at Av. Brandão de Vasconcelos, nº 31-A, 2705-019, in Colares, Portugal, with tax identification number 515183385, which owns the website “JUJUBA”, at https://jujuba.pt.
If you need to contact us, you can do so through the following e-mail: email@example.com
3. What data are collected and how and for what purpose do we use them?
i. online account
If you create an online account at https://jujuba.pt, we process your personal (name) and contact (e-mail, address, mobile phone) and other data provided during registration. This data is necessary for you to take advantage of the account’s features, such as making purchases remotely, tracking orders, order history. Your personal data will be deleted if it has not been used for the last 10 years after your last login.
Any user of the site will be able to view, update or delete their personal information at any time (except for changing their username). Site administrators will be able to view and update this information.
If you need to recover your account password for any reason, we will also collect your IP address. This information is required for security checks and will be included in the recovery email.
If you make a comment on an article or page on our website, we will collect the information requested in the comment creation form, and we may also store your IP address and the browser you were using. This data is necessary for security verification and spam detection control.
If you use the Gravatar service (see item i.), after approval of your comment, your profile picture will be visible to the public in the context of the comment.
iv. Direct marketing
We will store your identification data (name) and contacts (email, mobile phone) to send marketing communication with offers and campaigns, announcement of offers and discounts, or general or targeted benefits, through email or messages. SMS. At any time, you can tell us to stop these communications, either through your personal account or through links and contacts in the communication itself. This information will be kept as long as you give us consent to send it. When this consent is revoked, we will proceed with the deletion of the data.
v. information requests
Whenever you request a request for information or clarification, or contact us through the contact form on the site, we will request your identification (name) and contact (e-mail) data, in order to be able to respond to your solicitation. This data will only be used for that purpose.
vi. Passes and promotions on social networks
We often use social media to promote articles, hobbies or offer digital assets. We may ask you for personal (name) and contact details (email and mobile number) if you give us your consent to send you new promotions, either by email or through targeted advertisements. These data will be deleted whenever consent is revoked. To revoke consent, simply inform us by email to firstname.lastname@example.org.
vii. commercial transactions
Whenever you make a purchase on our website and indicate your tax identification number, we will store it and transmit it to the Tax Authority for tax purposes. When making a purchase on our website, we will store, in addition to the identification (name) and contact information (e-mail, address and mobile phone) provided, your IP address. This information will only be used in cases involving security verification such as fraud verification and control or security audits.
viii. Exchanges and returns
If you request us to return or exchange an item, we will ask for your identification data (name), tax number and contact details (e-mail, address, mobile phone), in order to carry out the exchange or return transaction. .
If you send photos to the site, you should take into account that some images may have location data (EXIF GPS) embedded, that is, included in it. Site visitors will be able to download and extract this location information from images that are public on the site.
If you leave a comment on our website, you may choose to save your name, email address and website in cookies. These cookies are used to improve your convenience, so that you do not need to fill in this information again if you write another review. These cookies are kept for at least 1 year.
If you visit the site’s login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal information and can be discarded when you close your browser.
When you identify yourself on the site (login), we will set a series of cookies to store your login information and presentation options. Login cookies last for two days, and view options cookies last for one year. If you select “Remember me”, your login information will persist for two weeks. If you log out of your session, login cookies will be removed.
If you update or publish an article, an additional cookie will be stored in your browser. This cookie does not include personal data and simply indicates which item (ID) was changed by you. It expires within 1 day.
More information about cookies can be found in point 7.
xi. Embedded content from other websites
Articles on this site may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly as if you were visiting the other website.
4. With whom do we share your data?
We use your data for strictly necessary purposes. In certain cases we may disclose your data with external providers, within the strictly necessary to fulfill the services we propose. These external services include: newsletter service, logistics service for delivery of items purchased online, accounting services, business support services and marketing actions services.
We may share your personal data with the Tax Authority, in compliance with legal obligations. We may also share personal information with law enforcement agencies if you are subject to legal action and are duly in accordance with the law.
In no way will we share your data with other companies or services for other commercial purposes.
5. How long do we store your personal data?
Our commitment is that your personal data will only be stored for the period strictly necessary to fulfill our objectives described in this policy, within the legal limits. At the end of the defined retention period, we will delete, destroy or anonymize your personal data.
If you leave a comment on our website, the comment and the meta information contained therein will be retained indefinitely. This way we can automatically approve any subsequent comments, instead of leaving them in a moderation queue.
For legal reasons, data relating to commercial transactions will be kept for a period of 10 years, in which, as a general rule, we will proceed with the elimination of them as soon as we have no pending request from you, or from a competent body of justice.
If you would like more information about the storage periods of your personal data, please contact us at email@example.com.
6. What are your rights and how can you exercise them?
The holder of personal data has the following rights in terms of data protection: right of access, right of rectification, right of erasure, right of limitation, right of portability, right of opposition and the right not to be subject to automated decisions . All consents given for the processing of personal data may be revoked at any time. To exercise any of your rights, send us an email to firstname.lastname@example.org
If you have an account on this site, you can request a file with your exported personal data, including any information you have provided to us. You may also request that any of your personal data be deleted. This does not include data that we are required to keep for administrative, legal or security purposes.
We will proceed to the analysis of your requests, verifying the legitimacy and relevance, committing ourselves to respond in the shortest possible time. If necessary, you can also file a complaint with the National Data Protection Commission (CNPD).
We use some types of cookies on our website:
i. Session cookies
These are temporary cookies that remain in the browser’s cookie file until the browser leaves the website, so there is no record on the user’s hard drive. The information collected by these cookies is used to analyze website traffic patterns. Ultimately, this allows us to improve the content and improve the usability of the website.
ii. Analysis cookies
These are those that, well treated by us or by third parties, allow us to quantify the number of users and carry out the measurement and statistical analysis of how users use the service offered. We examine your navigation on our website, with the aim of improving the provision of products or services that we make available to you.
iii. Advertising Cookies
These are those that, when treated well by us or by third parties, allow us to more effectively manage the offer of advertising spaces that exist on the website, being able to analyze your browsing habits and show you advertising related to your profile. navigation.
This policy was last updated on 7/17/2022.